Privacy Policy

This policy explains how Kotek (“we”, “us”) handles information when you use the Kotek iPhone app (the “App”) and the website at kotek.app (the “Website”). Kotek is made by a small team at the Apple Developer Academy Bali.

The App

Camera and microphone

Kotek asks for access to your camera and microphone because that is how it works: the camera shows your gangsa so the App can highlight which key to play, and the microphone listens so it can tell which key you struck and when.

Both are processed in real time on your iPhone. The App does not record video, does not save audio, and does not send camera or microphone data to us or to anyone else. You can turn either permission off at any time in Settings › Privacy & Security on your iPhone, although the App can’t guide you without them.

Data stored on your device

To work with your particular instrument, the App saves a small amount of setup information locally on your iPhone:

• Key alignment: where each key sits in the camera frame.
• Pitch calibration: if you use “Record key pitches”, the measured pitch of each key, stored as numbers. The strikes used to measure them are not kept as recordings.
• Preferences, such as tempo and audio cue settings.

This information never leaves your device through the App. It may be included in your own iCloud or computer backups of your iPhone, which are handled by Apple under your Apple account settings. Deleting the App removes it.

No accounts, analytics or advertising

The App has no sign-in, does not contain advertising, does not use third-party analytics or tracking SDKs, and does not track you across other companies’ apps or websites.

Crash reports from Apple

If you have chosen in your iPhone settings to share analytics with app developers, Apple may send us anonymous crash reports and usage statistics through App Store Connect. These do not identify you, and you can turn this off in Settings › Privacy & Security › Analytics & Improvements.

TestFlight beta

If you install a beta version through Apple’s TestFlight, Apple shares some information with us as part of that program, such as your name or email used to join, your device model, crash logs, and any feedback or screenshots you choose to send through TestFlight. This is handled under Apple’s privacy policy, and we use it only to improve the beta.

The Website

Feedback wall

When you post on the feedback wall, we store the note and the name you enter (if any). Notes are public and shown to other visitors, so please don’t include anything personal.

Support form

When you use the support form or email us, we receive your email address, your message and any optional details you give us, such as your name and iPhone model. We use this only to answer you and to fix the problem you report.

Technical data

Like any website, our hosting provider processes your IP address and basic request information to deliver pages and protect the site. We also use your IP address briefly, in memory, to stop the same visitor submitting forms many times in a row. The Website does not use analytics, advertising cookies or tracking pixels.

Who we share data with

We do not sell or rent personal data, and we do not share it for advertising. Messages from the Website are stored with service providers that work on our behalf:

• Notion, where feedback notes and support messages are stored.
• Our website hosting provider, which serves the Website.

We may also disclose information if required by law.

How long we keep it

Support messages are kept for as long as we need them to help you, and deleted within 24 months of the conversation ending. Feedback notes stay on the wall until we remove them or you ask us to. You can ask us to delete anything you have sent at any time.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete personal data we hold about you, or to object to how we use it. Because the App does not send us personal data, most requests will concern messages you sent through the Website. To make a request, contact us and choose “Privacy or data request”, or email hello@kotek.app.

Children

The App is suitable for learners of all ages and collects no personal data from anyone. The Website’s forms are not directed at children under 13. If you believe a child has sent us personal information, let us know and we will delete it.

Changes to this policy

If we change how the App or Website handles data, we will update this page and the date at the top. If a change means the App starts collecting data it does not collect today, we will say so in the App before it happens.

Contact

Questions about privacy? Use the support form or email hello@kotek.app.